Managed IT Services
From day-to-day tech support to long-term strategic planning, we act as your dedicated IT partner — helping you operate efficiently while preparing for what’s next.
At Cyntex, we deliver end-to-end Managed IT Services that keep your business systems running smoothly, securely, and without disruption.
Total IT Support, Without the Overhead
Proactive System Monitoring & Maintenance
We monitor your entire IT environment 24/7 to detect and address issues before they cause downtime — including servers, workstations, networks, and cloud infrastructure.
Helpdesk & Remote Support
Fast, reliable technical support when you need it. Our Australian-based team resolves issues quickly — by phone, email, or remote access — to minimise disruption to your business.
Onsite IT Support
For more hands-on requirements, we offer scheduled and emergency onsite visits to resolve hardware, network, or infrastructure issues that can’t be fixed remotely.
Security Built Into Everything We Do
Patch Management & Threat Prevention
All systems are regularly updated and hardened to reduce vulnerabilities. Combined with antivirus, MFA, and email filtering, we provide built-in frontline protection.
Data Backup & Disaster Recovery
We design and manage automated backup solutions — local, cloud, or hybrid — with clear recovery protocols to ensure business continuity when the unexpected happens.
Vendor Liaison & Third-Party Management
We act as the bridge between you and your software, ISP, and hardware vendors — managing tickets, updates, and troubleshooting so you don’t have to.
Infrastructure That Works — Anywhere, Anytime
Network Management
From switches and firewalls to Wi-Fi and VPNs, we ensure your network is secure, optimised, and always available — no matter how many users or locations you support.
Cloud Services & Migrations
Move to the cloud with confidence. We manage Microsoft 365, Google Workspace, and private cloud environments — including migrations, licensing, and ongoing optimisation.
Device & Endpoint Management
We configure, secure, and monitor all devices across your organisation, ensuring users stay productive and systems stay protected.
All-in-One IT Partner
One contact for all your support, infrastructure, and planning needs.
Security-First Approach
Every service includes cybersecurity best practices as standard.
Scalable to Your Growth
Support that evolves with your workforce, offices, and technologies.
Local & Responsive
Real support from real people, based in Australia.
Strategic IT Management & Business Alignment
IT Roadmapping & Consulting
Our experienced consultants work closely with your leadership team to align IT investments with business goals — budgeting, planning, and scaling with confidence.
Asset & Lifecycle Management
Track your hardware, software, and warranties with full visibility and reporting. We help plan refresh cycles, avoid downtime, and manage IT budgets effectively.
Quarterly Reviews & Reporting
Transparent service metrics, health reports, and strategy sessions keep you informed and help drive continuous improvement across your technology environment.
Our Core Managed Services
- Helpdesk & User Support
- Onsite IT Services
- Remote Monitoring & Management (RMM)
- Managed Servers, Networks & Endpoints
- Microsoft 365 & Google Workspace Management
- Cloud Infrastructure & Migrations
- Data Backup & Disaster Recovery
- IT Strategy & Consulting
- Asset & License Management
- Third-Party Vendor Coordination
- Cybersecurity Integration
- User Access & Identity Management
Ready to Take the Stress Out of IT?
Whether you’re a growing business or an established organisation, Cyntex delivers tailored IT support that keeps your systems stable, secure, and scalable.
Let’s chat today to see how we can support your team and future-proof your IT.
